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How will you manage Team Conflicts?

With the diversity in backgrounds and working styles of team members, the first step is to expect and prepare for conflicts during the test project.

The next step is to hold a meeting and appraise team members of the project status. The Test Manager needs to keep communication open for everyone such that the team frustrations and anger are vented out. Lastly, ask the team members to co-operate and stress the importance of their cooperation for the success of the project.